Technical Support Engineer

PT Digital Apta Media ยท ๐Ÿ“ Jakarta Utara, Jakarta Raya ยท Diposting 2026-10-09
FULL_TIMEโญ TERVERIFIKASI
Rp 5.000.000 โ€“ Rp 5.700.000 per month
PT Digital Apta Media is looking for a Technical Support Engineer to join our team. In this role, you will be responsible for providing technical support to our clients, ensuring the smooth operation of our systems, and troubleshooting any issues that arise. If you have a passion for technology and a desire to help others, we want to hear from you.

๐Ÿ“‹ Tanggung Jawab Pekerjaan

Provide technical support to clients and internal teams,Troubleshoot and resolve technical issues,Monitor and maintain system performance,Document technical issues and solutions,Conduct training sessions for new employees and clients,Stay up-to-date with the latest technology trends and best practices

๐ŸŽ“ Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field,Minimum of 2 years of experience in technical support or a related role,Strong knowledge of computer hardware, software, and networking,Excellent problem-solving and communication skills,Ability to work independently and as part of a team,Familiarity with ITIL or other IT service management frameworks is a plus

๐Ÿ› ๏ธ Keahlian

Technical troubleshootingSystem monitoring and maintenanceDocumentation and reportingTraining and knowledge transferITIL or IT service management frameworksStrong communication and interpersonal skills
Siap Melamar?
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