Hospitality Crew Member - Palembang

Join Bisa Group as a Hospitality Crew Member in Palembang and become part of a dynamic team dedicated to delivering exceptional service in the hospitality and tourism industry. This is your opportunity to grow in a supportive environment with competitive salaries and benefits. At Bisa Group, we pride ourselves on creating memorable experiences for our guests, and we need passionate individuals like you to help us achieve that.

As a Hospitality Crew Member, you will be at the heart of our operations, ensuring that every guest feels welcome and well taken care of. Your daily tasks will include greeting guests, assisting with check-in and check-out, and providing excellent customer service. You will work closely with our team to maintain a clean and comfortable environment, and you will have the chance to develop your skills in a fast-paced and rewarding setting.

📋 Tanggung Jawab Pekerjaan

• Greet and welcome guests with a warm and friendly demeanor.
• Assist with check-in and check-out procedures, ensuring accuracy and efficiency.
• Maintain a clean and organized workspace, including guest rooms and common areas.
• Provide exceptional customer service, addressing guest inquiries and concerns promptly.
• Work collaboratively with the team to ensure smooth operations and a positive guest experience.
• Follow health and safety protocols to ensure a safe environment for all.
• Assist with inventory management and restocking supplies as needed.
• Participate in team meetings and training sessions to continuously improve skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a hospitality or customer service role.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and in a fast-paced environment.
• Strong organizational and time management skills.
• Familiarity with basic hospitality software and tools, such as PMS (Property Management System).
• Ability to lift and carry up to 20 kg.
• Friendly and approachable attitude, with a passion for providing excellent service.
• Ability to work flexible hours, including weekends and holidays.

🛠️ Keahlian

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